Major Milestones
ITRI’s Transformation of Taiwan’s Logistics Industry: From Cold Chain to AI Logistics
During the 1960s, the global economy experienced rapid growth, which led to a significant increase in commodity distribution and the rise of the logistics industry in Taiwan. By the 1990s, as information and communication technology began to commercialized, Taiwan’s logistics industry received a boost from ITRI. ITRI built an electronic label-aided picking system, which was embraced by several companies including Sanshang Department Store, Rock Records, Kingstone, and Laurel Corporation. This innovation ushered a new era of electronic commerce in Taiwan.
As Taiwan’s logistics industry continued to prosper, ITRI actively developed cold chain technologies and assisted companies in building installations such as the automated cryogenic logistics warehouse, cold-storage logistic system for multi-temperature and non-refrigerated power deliveries, multi-temperature joint-distribution and operation system, and the multi-temperature keep-fresh system. In 2018, ITRI created Taiwan’s first fourth-party logistic startup, named Fresh & Fast Cold Chain Technology, which offered a wide range of customized cold chain solutions.
In 2019, ITRI brought AI technology to logistics and built Asia’s inaugural high-density smart warehouse with Yahoo!Kimo, HCT Logistics, and iAmech. This smart warehouse represented a major leap forward for the logistics sector, which had traditionally relied on manual order picking. In 2021, ITRI teamed up with HCT Logistics to launch Taiwan’s first warehouse-to-warehouse self-driving logistic service that navigate public roads alongside with automobiles and scooters. This innovative service brought smart logistics into Taiwan’s logistics industry.